SHIPPING
POLICY
Orders may be placed
online on website of EMWI
Marketing (OPC) Private
Limited. (Hereinafter referred to as “EMWI”) at: www.emwifashion.com or picked up from EMWI’s office and / or from
any of the franchisee outlet of EMWI Marketing (OPC)
Private Limited. Details are given below:
PICKUP FROM OFFICE OR FRANCHISEE OUTLET:
Pickup orders can be placed at any of the
outlet. Payment options for Pickup Orders can be Cash, Demand Draft, Credit
Card and Debit Card.
Pickup hours for all Outlets are:
·
Monday to Friday 10:00 a.m. - 06:00 p.m.
·
Saturday 10:00 a.m. - 01:30 p.m.
·
Sunday (Closed)
Please refer to website: www.emwifashion.com for any latest updates and future
information.
HOME DELIVERY
Home Delivery orders can be placed for
providing easy access & convenience on website: www.emwifashion.comor by placing the order at office /
franchisee outlets.
Payment:
Payment mode options for these orders can
be:
·
Orders placed at Office: Cash, Debit Card or Credit
Card.
·
Online orders: Credit Card, Debit Card, Net Banking,
etc.
Home Delivery Orders Delivery fees:
Please
refer to the website: www.emwifashion.com for more details on Delivery fees for the
orders placed on: www.emwifashion.com. The
shipments are in perfect condition when the carrier takes possession of the
same. By signing “received” on the delivery note, the recipient(s) acknowledges
that the order was received in satisfactory condition. Do not sign in the event
of damages or product shortages. Hidden damages discovered after the carrier
has left and all other discrepancies must be notified within twenty-four (24)
hours of receipt of shipment. Failure to notify EMWI Marketing Private Limited
of any shipping discrepancy or damage within twenty-four (24) hours of receipt
of the shipment will cancel Direct Seller(s) right to request a correction and
shall be considered deemed acceptance of the products.
Orders placed are typically shipped
the very next business day. Orders placed on Saturday after 2.30 pm will be shipped on the
following Monday.
Delivery time will vary according to the location of customers /Direct
Seller(s). The average time for delivery is between 2 – 7 days. Delivery of products may not
happen on Sundays
or on major holidays
as per the policy of the delivery partner.
Delivery of the Product
·
There are various delivery models for delivery of
purchased Product to the Customers / Direct
Sellers, as decided by EMWI. The
risk of any damage, loss or deterioration of the Products during the course or
delivery or during transit shall be on EMWI
and
not on the customer / Direct
Seller. EMWI represents and warrants that the products
being delivered are not faulty and are exactly those products which are listed
and advertised on the website and purchased by the customers / Direct Sellers and meet all descriptions and
specifications as provided on the Website: www.emwifashion.com.
·
Customer / Direct
Seller's
shipping address, pin code will be verified with the database of Website before
they proceed to pay for their purchase. In the event order is not serviceable
by logistic service providers or the delivery address is not located in an area
that is covered under the order confirmation form, Customer / Direct Seller may provide an alternate shipping
address on which the Product can be delivered by the logistics service
provider.
·
Please note that there is no guaranteed dispatch time
and any information about the dispatch should not be relied upon as such.
Therefore, time is not the essence of the bi-partite contract between the
Customer / Direct Seller and EMWI for purchase and sale of product on or
through the Website: www.emwifashion.com, however, the product shall not be delivered to the
customer / Direct Seller unless
he / she make the full and final payment for EMWI
Products.
·
Customer / Direct
Seller
shall be bound to take delivery of the Products purchased by him / her that are
said to be in a deliverable state. Where Customer / Direct Seller neglects or refuses to accept the
delivery of the Products ordered by him / her, the Customer / Direct Seller may be liable to EMWI for such non-acceptance. EMWI at its own discretion may call up the
customer / Direct Seller to
evaluate the reason of non acceptance of the product. The decision of EMWI would be final and binding on whether to
redeliver or process refund as per the refund policy.
·
The title in the products and other rights and
interest in the products shall directly pass on to the Direct Seller from EMWI
upon
delivery of such Product and upon full payment of price of the Product. Upon
delivery, the Direct Seller is
deemed to have accepted the Products. The risk of loss shall pass on to the Direct Seller upon delivery of Product.
·
Before accepting delivery of any Product, the
Customer / Direct Seller shall
reasonably ensure that the Product's packaging is not damaged or tampered.
Governing
Law
·
Any
dispute(s) between Direct Seller or its nominee(s) and EMWI,
arising from this Policy, shall be referred to the sole arbitrator (appointed
by the company) and same shall be adjudicated by such Arbitrator as per
provisions of Arbitration Conciliation Act, 1996. However, all proceedings
shall come within the jurisdiction of District Courts in udupi (Karnataka,
India) only and such arbitration proceedings shall be held in district courts
of udupi (Karnataka, India) only. The final decision of the Arbitrator would be
binding upon both the parties. Any breach of this covenant by the Customer / Direct Seller
will make him liable for damages and legal costs to the Company.